Privacy Policy

KANISEE respects your privacy and is committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect information such as your name, email address, shipping address, billing address, phone number if provided, order details, payment-related information processed by payment providers, and website usage data such as device, browser, and cookie information.

How We Use Your Information

We use customer information to process orders, provide customer support, manage shipping and returns, respond to ring consultation requests, improve the website experience, prevent fraud, and meet legal or tax obligations.

Payments

Payment information is processed by Shopify and approved payment providers. KANISEE does not store full credit card numbers on its own systems.

Customer Support

If you contact KANISEE by email or WhatsApp, we may use the information you provide to respond to your request and help you compare lab-grown diamond engagement ring options.

Cookies and Analytics

Our website may use cookies and similar technologies to keep the store working, understand website performance, and improve the shopping experience.

Sharing of Information

We may share necessary information with service providers that help us operate the store, including Shopify, payment processors, shipping providers, fraud prevention services, email service providers, and customer support tools.

Data Security

We use reasonable safeguards to protect customer information. No online service can guarantee absolute security.

Customer Rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information. To make a request, contact us at sales@kanisee.com.

Returns and Support

For return or support requests, contact sales@kanisee.com before sending any item back.

Return address:
Kanisee
9874 GIDLEY ST, UNIT B
EL MONTE, CA 91731
United States

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

Contact

Email: sales@kanisee.com
WhatsApp: +1 702 587 7488